Springhill Suites By Marriott New Bern, New Bern

My stay at the hotel was a pleasant experience overall. The rooms were a bit small for a king suite, but they were clean and cozy. The service from Dee-Dee, Lillian, and Cheryna was extremely friendly and welcoming. The location was convenient, right off the highway with easy access to various dining options. The breakfast was delicious and had a good selection, but unfortunately, the dinner options were not up to par. The facilities were well-maintained, and the value for money was fair.

My stay at this hotel was a pleasant surprise! The rooms were even better than pictured, spacious, clean, and had all the amenities I needed. The service was top-notch, with friendly staff who even took our bags to the room. The location was ideal, right off the highway, close to dining options, and well-lit. The dining experience could use some improvement but was manageable considering the circumstances. Overall, a great value for a comfortable stay.

The hotel rooms were very spacious and perfect for a family of 5, though not as clean as expected with dirty shower tiles. Despite that, they provided everything we needed and were always clean and comfortable. The service was extremely polite, even at midnight, making this an excellent clean property. The location was laid out well and comfortable, fairly quiet with some close by restaurants, and conveniently situated off the highway with various eating options. The dining experience was very good overall, with great hot food selection, but there was a need for more fruits. The facilities were modern and well-kept, providing everything we expected. However, the room was not cleaned properly, needing two complaints to rectify, and the shower had a good selection of little soaps and shampoos.